FAQ

Can you recreate a one-of-a-kind piece?

We cannot recreate our unique styles as they are handmade with vintage or deadstock components, and have been guaranteed as a one-of-a-kind piece to the customer.

Do you take custom requests?

As of now, we offer select customizable styles where you can select your charm options. Please refer to the Made-to-Order page on our website.

Do you take wholesale requests?

We are not taking wholesale requests at this time, but please feel free to send any information on wholesale opportunities to info@haricotvert.shop as we hope to take wholesale requests in the future.

What is the turnaround time for orders?

Our unique styles are ready to ship within 3-5 business days after the order date and our made-to-order styles are processed and sent within 4-6 weeks after the order date from Brooklyn, New York (if not sooner).

Business days do not include holidays or weekends. Please always refer to each product listing for the estimated processing times as they can sometimes vary slightly.

Where can I purchase Haricot Vert items?

All purchases can be made on our website. However, we occasionally collaborate with other independent designers and sell pieces on their platforms. Be sure to refer to our Upcoming Drop Schedule to get the latest updates on our releases.

What happens if my order is returned to Haricot Vert due to an insufficient address or other shipping-related issues?

If an order is returned to us because of an insufficient address or other shipping-related issues, please contact us so we can arrange a re-shipment. Please keep in mind that the customer is responsible for all re-shipping + handling costs + any added customs fees. 

How can I get notified when items are being released or restocked?

Stay up-to-date on all things Haricot Vert by subscribing to our newsletter on our homepage or stay tuned to our Instagram stories where we announce upcoming drop information. 

Do you offer clip-on or other hardware options?

Yes, we can swap out the hardware on any earring style. If you would like clip-on earring hardware, please specify in your order notes before placing your order. We also offer huggie hoop, hook, and post options. 

Are your earrings hypoallergenic?

All of our earring hardware is hypoallergenic. Materials will always be specified in the product listing. Please remember to read the product description prior to purchasing. 

How do I care for my jewelry?

Please be mindful that our jewelry is delicate and should be handled with a gentle hand. Our pieces are made with high-quality materials but are not meant for prolonged wear. We suggest avoiding direct contact with water, perfume, and lotions, as it may lead to tarnishing or discoloration.